IDG Contributor Network: Proving your value in digital transformation’s third...
The folks at SEMRush recently shared an interesting statistic with me: Google search for the term “digital transformation” has grown over 1,000 percent in the past 5 years.I understand that the...
View ArticleIDG Contributor Network: A front-row seat to transforming the future
1859 was an important year in the oil industry. Edwin Drake and George Bissell introduced the first successful oil drilling rig on Oil Creek near Titusville, Pennsylvania. It was also the year that...
View ArticleIDG Contributor Network: Leadership truths for an uncertain future
The Oxford Dictionaries has selected a word of the year annually since 2004. It is a “word or expression that is judged to reflect the ethos, mood, or preoccupations of the passing year.”We’ll take...
View ArticleIDG Contributor Network: How my car dealer changed my perspective on...
You’ve seen the statistics or at least ones that are similar: Usabilla reports that 67% of digital transformation efforts are led by evolving customer experiences driven by “increasingly digital...
View ArticleIDG Contributor Network: Winning, losing and how you approach change
Jack Welch quotes were the rage among hard-charging business leaders of the 1990’s This is one of my favorites: "The difference between winning and losing is how the men and women of our company view...
View ArticleIDG Contributor Network: Building your corporate culture: more like a...
Sometimes the words you say in a moment of frustration come back to haunt you and then teach you. That was the case for me as I worked with a group of engineering leaders at a client...
View ArticleIDG Contributor Network: All change isn’t the same
A past client recently asked this question: Our change management process works well when we use it to make adjustments to projects, but it falls apart when we pursue transformational change. How can...
View ArticleIDG Contributor Network: What makes – and keeps – your company relevant?
When was the last time you answered these three questions from the perspective of your client or customer: Why you? Why now? What makes you relevant?Better yet, when was the last time that you asked...
View ArticleIDG Contributor Network: How to Increase customer-focused collaboration
Creating a collaborative, customer-focused team is simple – at least it’s supposed to be. Theoretically, all you need is establish a vision; goals and performance standards based on your agreements;...
View ArticleIDG Contributor Network: Are you creating a valuable employee experience?
A Baby Boomer leader recently lamented in a workshop that it felt as if keeping employees happy had replaced keeping customers happy as a company priority.There were a few jokes that this was the...
View ArticleIDG Contributor Network: Why are most organizations late to change?
Step into a taxi in cities across the United States and you will likely have the option to use a payment app.What took them so long? It’s not as if the technology wasn’t available before Uber and Lyft...
View ArticleIDG Contributor Network: Workplace 2020: 4 defining factors of the future of...
The first few years of every new decade are more like the preceding decade than what eventually becomes its defining element. For example, the 1980s were characterized by the “greed is good” mantra...
View ArticleDit zijn de harde waarheden over een onzekere toekomst
De Oxford Dictionaries heeft sinds 2004 jaarlijks een woord van het jaar gekozen. Het is een "woord of uitdrukking die wordt beoordeeld om de ethiek, de stemming of de preoccupaties van het...
View ArticleHet bouwen van een bedrijfscultuur: meer een culinaire kunst dan een wetenschap?
Sometimes the words you say in a moment of frustration come back to haunt you and then teach you. That was the case for me as I worked with a group of engineering leaders at a client...
View ArticleHoe kan je de klantgerichte samenwerking verbeteren?
Creating a collaborative, customer-focused team is simple - at least it's supposed to be. Theoretically, all you need is establish a vision; goals and performance standards based on your agreements;...
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